Changes Are Coming



With a view towards providing increasing value to my loyal readers, I’m excited to announce some changes that you’ll soon see happening with this blog space. 

Starting today, this blog will become a landing place for ideas, inspiration, and advice on transformational change. You’ll see brief, targeted blog posts that highlight some of my lessons learned working on the front lines of organizational and personal change. 

And the good news is that this change is going to be painless for you! No need to change the bookmark on your web browser. So, think of this space as your place to hang out, voice your own keen insights, gnarly challenges and the tips & tools that work for you. 

If you currently subscribe to my monthly ‘Change Bytes’ newsletter, you won’t see it here going forward, but don’t worry, it will continue to find it’s way into your Inbox. If you’ve not yet received the newsletter, just sign up and you’ll also receive my complementary e-book, 19 Hopeful Hints for Managing the Big Fat Changes at Work. Try it…you’ll like it!

And, follow me on Twitter under the new handle @Change Bytes. Join me there for a daily dose of inspiration and challenge to help you change what you thought you couldn’t. We’re all in this together, so I’ll do my part to keep you energized and moving forward.

Remember, you can change it…I can help!

Vive la Différence

Change initiatives bring out the best - and worst - in all of us. From senior leaders to front line staff. What others need from us to make their transition successful is often very different from what we would naturally do ourselves.
We see this disconnect played out in political tugs or war all the time. One party says the path to economic stability is to curb spending, while the opposition insists that ramping up government-funded programs is the way to stabilize the economy and raise the standard of living for the poor.

Dimensions of Diversity (those differentiators that separate individuals, groups and whole companies) are the Achilles heel of change initiatives, and need to be fully understood and respected for their ability to derail an otherwise workable transition. A few of the most common Dimensions of Diversity are:

Values: What do you believe? What are your non-negotiables, those parts of the plan that you just have to have in order to put your whole heart behind it? Do you know what they are...have you told anyone yet? If individual values are not shared by the entire group, or are not taken into account during change initiatives, the effects can be disastrous. 

Vision: There is always a "Big V" vision (those well-crafted statements of intention selected by a chosen few) and the hundreds of "little v" visions (how each and every person sees themselves fitting - or not - into the new plan) at work in every new initiative. These hundreds of individual visions need to be considered when crafting the "Big V" vision or the initiative could lose focus. 

Competencies: Risk tolerance disparities and other change skills can differ greatly among key stakeholders. Some people look for ways to step into change in every new situation...others scan their horizons for the next sure thing. There are those employees who have been thorough a significant change in the past and have the necessary skills.

Attitudes: Often in a transition you have Resisters working alongside Change Champions. These two types of approach can come into conflict when the do-ability of a change is being debated. A person's mindset is a powerful predictor of how they will deal with the tougher parts of the change and find solutions that allow them to move forward.

Personal Style: Thinking and responding times colliding. Vive ladiffĂ©rence sounds great until you find yourself toe-to-toe with another person or group that is "ready" to make a move before you are, or when you're the one that has your finger on the trigger while your team runsfor cover. In my experience, personal style accounts for the greatest percentage of stalled and/or failed change efforts. When we get it right, it's a beautiful thing...when we fail to factor in this dimension of diversity...we're finished.

The first step in leveraging differences is to make the unknown known. Speak it, share it, and make it visible. Make room and opportunities for people, at all levels of the organization, to declare their perspectives and preferred approaches to the change - then make the plan fit the folks!

By making differences transparent, everyone has the opportunity to meet the needs and adjust to the styles of others. When push comes to shove, as it often does in the throes of intense change, understanding each other is Job #1. 


Remember, you can change it - we can help!



October 2012
Can we Talk?
What do smoking, and drinking and driving, have in common? They're examples of social behaviors that have been radically challenged and changed in the last couple of decades. There was a time when both were considered mostly acceptable; today - neither are crowd pleasers, and for good reasons.
Recently, I spent the better part of a day with a man who is the victim of a drunk driver. I say he is and not was a victim because, in a split second, that careless driver sentenced this young man to a wheelchair...for life. At 7:23pm, while driving on a near-empty stretch of highway, his routine drive home became the last time he would spend - even a few minutes - pain free. He sustained multiple injuries and now, through no fault of his own, spends most of his day struggling to recall, from hour to hour, what is happening around him. He's a well-educated engineer, husband and father of two great kids. For the past 8 years his life has been nothing like he had dreamed it would be.

Spending time with someone so impacted by someone else's choices has made me consider change in a different light. Sometimes we get caught in other people's decisions, and for better or worse, and we can find ourselves living out the consequences of someone else's actions.
 
This happens all the time at work, doesn't it? A leader, key customer, or board of directors chooses a course of action that triggers layoffs, project cancellations or cutbacks. A product line changes and a team, or a whole company, go in a different direction, and hundreds are left in the wake.

So, what can you do when the change you have to make is the result of someone else's choice? How can we get past the resentment and, in some cases bitterness, of being 'forced' into a job, situation or a life that we never thought would happen?

I asked my young friend that same question. He told me that he had wasted (his words) too many months being angry and feeling sorry for himself. He said that, if he'd have known how much energy his resistance to his new reality was stealing from him, he'd have chosen to accept his circumstances sooner than he did. He said that he would have put all his energy into creating a way to live with his limitations sooner, and look harder at what he still has control over.  

Chances are that most of us won't have to face a traumatic re-order of our lives, but all of us are handed changes that we don't like....that we didn't choose. Daily we're required by the government, our employers, friends and families to stop orstart doing something that we would not have chosen to change on our own.

If you have found yourself in this position, here are a few tips to get you moving out of resistance - into your life again:
  • Throw yourself a 'Whine & Gees' party. That's right, one hour to feel as sorry as you can for yourself and your circumstances. Invite your friends. Yell, cry, stomp and wallow...then take three deep breaths, clean yourself up and DO something you haven't done yet.
  • Make a list of the parts of your situation that you control and those you don't - then rip the list in half, and post up the list of what is within your control. This is your new list - you're only list now...study it for clues about your next steps forward
  • Spend time with someone who has been through what is in front of you. Ask them to share their ideas and keep you honest. Give them permission to call you out if they see you getting stuck in resistance.
  • Learn a new problem-solving technique. There are lots out there...find one and apply the principles to your circumstances. If it doesn't work...try another one.
Sometimes change is fun, easy...sometimes it's bone crushing hard. Either way, the sooner you get past the past, the quicker you will find a path to a better place.

If you're being handed changes you don't like, and you want a thinking partner to help you find a path forward...call me.

Remember, you can change it - we can help!