Showing posts with label executive coaching. Show all posts
Showing posts with label executive coaching. Show all posts

There's Wisdom in Crowds

Canadians will head to the polls, in a few weeks, to elect a new leader, or reaffirm the one we have, and south of the border CNN is already scampering after any whiff of 2012 election gossip. Both countries seem to be laboring under the same misconception - change the guy (and it's still a guy in both countries...shame on us) at the top, and the future will be secure.

It's a popular notion that all a dissatisfied country, company or church needs to do to set things right is to swap out their current Prime Minister, President or Pastor. Popular thinking maybe - but naïve, none the less. And it is, on both sides of the border time - as Maya Angelou would say 'for thinking people to think'.

In his book, The Wisdom of Crowds, James Surowiecki sites several well respected studies challenging the validity of this idea that there are individuals, however well educated, well paid or adored, who embody superior decision making abilities that can, single handedly, lead a group out of the woods every time. Instead research points to the crowd, the team or group the leader leads as having a better track record in terms of assessing a situation and collectively making good decisions.

The average tenure of a CEO today is eighteen months. Companies routinely hire men or women they deem to be superstars, pay them wads of cash and loads of stock options and then give them precious little time to wow the stockholders.

Ridiculous, says Jack Welch, twenty-five year veteran CEO of General Electric. Jack admits to making his share of business blunders but says he was grateful to have had twenty-five years to redeem himself and work out the kinks in his leadership. Today the ink is barley dry on the incoming CEO's hiring bonus before he's planning his lucrative exit; often leaving disappointed employees and shareholders in his wake.

More than once I've been working with a company and witnessed the CEO, VP or Department head buckle under the pressure of an intense business environment. I've seen them struggle behind closed doors to make the tough calls in solitude. I've wondered how much of their desire to shoulder the full burden of key decision making alone was bolstered by the board's, or their own, misconception that real leaders should be able to pull off miracles every time... and all on their own.

Good decision-making, and effective execution requires the wisdom of the group. It requires in-put from all levels, and a healthy dose of modesty on the part of the man or woman at the top. It's lonely at the top and working alone is ill advised for any leader. When change is in the air - it's the kiss of death.

As an Executive Coach I can be the confidential thinking partner you may need when the stakes are high. Remember, you can change it - I can help!

Coaching and Workplace Violence - A Critical Tool in Prevention, and Recovery - By: Mark Joyella, Coaching Commons

What leads workers to resolve conflict on the job with violence?

And where does coaching fit in—in the aftermath of a violent incident—and, perhaps more importantly, months or years beforehand.

“People need help in knowing what to say—when my co-worker says this to me, or acts in that way—what can I do,” says Peggy Grall, a former psychotherapist who now does conflict coaching from her offices in Ontario, Canada.

“I think we can’t overstate the value of being in a relationship with someone like a coach…where we can have the opportunity to reflect on our own behavior, and our responses to other people’s behavior in the workplace,” said Grall.

“My guess is, a lot of the violence in the workplace that you see started off as frustration.”


Click here to read the entire article

Learned Anything Lately?

The Toronto Star has declared that the recession is officially over. Really? Whether the financial wizards at the Star are right or not, every new day brings more signs of people and routines returning to their pre-recession normal. As the financial dust is settling, the big question on everyone's mind is, of course, will the buying public adopt a new, more rational, sane approach to lifestyle purchases and debt, or will they resume their forty-year spending spree?

The recession has been tough on millions of people: lost jobs, foreclosed homes and retirement dreams have vanished. It's also been devastating for thousands of companies, and sobering, to say the least, for governments on both sides of the American border and abroad.

The big question is really this - have we learned anything from the events of the recent past? Will individuals, companies and governments change their ways? And, can we collectively learn from our mistakes? Conventional wisdom says, 'those who change best are those who must'. So, do we really need to change our ways, now that many are going back to work, credit is being extended and the fear mongers on CNN has moved on to other 'Breaking News'?

My hope is that we all transform our recessionary experiences into lessons learned. To do that we are going to need to:

Stop/Reflect: What's happened for you and to you in the past few months? Ask yourself, what's clear to me now that was hard to see a year ago? We hold more power than we're generally willing to own up to. How many times has your personal or professional history repeated itself? What part have you played in the creation of, or participation in, the recent economic storm, and what part could you play now to move yourself, your team or community forward?


Claim Your Victories: What's worked for you this past year, in spite of the circumstances? What have you done well? And, who and what helped you get through this mess? If you've weathered the past year and are still standing - then high-fives all-round! And don't - as my uncle used to say- forget to, dance with the ones who brung ya. Give a shout out to all your friends, family and colleagues that have helped you keep your stick on the ice.

Draw Some Lines: Learning from the past means bringing what you know now into your future. For a whole lot of folks, that's going to mean drawing a line in the sand and learning to live within their means and making better buying and business decisions from here on. For companies it may mean watching more carefully for 'moving cheese'. In the now famous fable, "Who Moved My Cheese?", Hem & Haw were caught off guard when their supply of cheese vanished bit by delicious bit. Maybe you were too.

So, right now - write down three things you will stop doing and three you will start doing that can ensure that those 'predictable surprises' are kept to a minimum!

Don't waste a good crisis! Make some decisions about how you want your life and career to be - then call me, and together we'll make sure you don't back over your new line.