What leads workers to resolve conflict on the job with violence?
And where does coaching fit in—in the aftermath of a violent incident—and, perhaps more importantly, months or years beforehand.
“People need help in knowing what to say—when my co-worker says this to me, or acts in that way—what can I do,” says Peggy Grall, a former psychotherapist who now does conflict coaching from her offices in Ontario, Canada.
“I think we can’t overstate the value of being in a relationship with someone like a coach…where we can have the opportunity to reflect on our own behavior, and our responses to other people’s behavior in the workplace,” said Grall.
“My guess is, a lot of the violence in the workplace that you see started off as frustration.”
Click here to read the entire article
How to Properly Sack Someone - By Rasha Mourtada, The Globe & Mail
Ms. Grall agrees that reputation is something to consider. If you fire without due diligence, “you’ve just sent people out to the marketplace with a really bad feeling about your company.”
Like it or not, in situations where an employee isn’t performing up to par, the onus is on the employer to try to make the situation right – and to make a record of those efforts.
“You need to be able to demonstrate that you have made every effort to get training for that person,” says Ms. Grall.
Clearly documenting attempts to correct poor performance is a non-negotiable step of the process. “I’ve seen situations where the poor performance has gone on and on and then the employer is in a tough situation,” she says. “Everyone may agree this person needs to be let go, but if you haven’t documented then you could be looking at a lawsuit.”
Click here to read the entire article.
Like it or not, in situations where an employee isn’t performing up to par, the onus is on the employer to try to make the situation right – and to make a record of those efforts.
“You need to be able to demonstrate that you have made every effort to get training for that person,” says Ms. Grall.
Clearly documenting attempts to correct poor performance is a non-negotiable step of the process. “I’ve seen situations where the poor performance has gone on and on and then the employer is in a tough situation,” she says. “Everyone may agree this person needs to be let go, but if you haven’t documented then you could be looking at a lawsuit.”
Click here to read the entire article.
What Did He Say?
I have a confession. I'm a quotation junkie. It's true and I'm proud of it!. I'm always in search of the perfect quote.
I love precise language; I admire people who can say volumes in a few words. It's an art to laser in on the heart of an issue, cast aside the fluff and lay bare the essence of the matter, in brief.
So, in honor those who use brief snippets of the English language to spread their brilliance, I give you just a few of my favorite quotations. I hope you find them as interesting, funny or inspiring as I have. And if you have any great quotes - send them along.
'If you are going through hell, keep going.'
Sir Winston Churchill
'It's not that some people have willpower and some don't. It's that some people are ready to change and others are not.'
James Gordon, M.D.
'What lies behind us and what lies ahead of us are small matters compared to what lies within us.'
Ralph Waldo Emmerson
'Then you will know the truth, and the truth will set you free.'
The Bible
'The price of self- destiny is never cheap, and in certain situations it is unthinkable. But to achieve the marvellous it is precisely the unthinkable that must be thought.'
Tom Robbins
'It is most important to run out of scapegoats.'
Unknown
'You can't do right in one area while doing wrong in another - life is an indivisible whole.'
Ghandi
'If you argue for your limitations - you get to keep them.'
Unknown
'Everyone who has ever taken a shower has had an idea. It's the person who gets out of the shower, dries off, and does something about it that makes a difference.'
Nolan Bushnell
'We make a living by what we get, but we make a life by what we give.'
Norman MacFinan
'There is nothing like returning to a place that remains unchanged to find the ways in which you yourself have altered.'
Nelson Mandela
Now, wasn't that nice!
I love precise language; I admire people who can say volumes in a few words. It's an art to laser in on the heart of an issue, cast aside the fluff and lay bare the essence of the matter, in brief.
So, in honor those who use brief snippets of the English language to spread their brilliance, I give you just a few of my favorite quotations. I hope you find them as interesting, funny or inspiring as I have. And if you have any great quotes - send them along.
'If you are going through hell, keep going.'
Sir Winston Churchill
'It's not that some people have willpower and some don't. It's that some people are ready to change and others are not.'
James Gordon, M.D.
'What lies behind us and what lies ahead of us are small matters compared to what lies within us.'
Ralph Waldo Emmerson
'Then you will know the truth, and the truth will set you free.'
The Bible
'The price of self- destiny is never cheap, and in certain situations it is unthinkable. But to achieve the marvellous it is precisely the unthinkable that must be thought.'
Tom Robbins
'It is most important to run out of scapegoats.'
Unknown
'You can't do right in one area while doing wrong in another - life is an indivisible whole.'
Ghandi
'If you argue for your limitations - you get to keep them.'
Unknown
'Everyone who has ever taken a shower has had an idea. It's the person who gets out of the shower, dries off, and does something about it that makes a difference.'
Nolan Bushnell
'We make a living by what we get, but we make a life by what we give.'
Norman MacFinan
'There is nothing like returning to a place that remains unchanged to find the ways in which you yourself have altered.'
Nelson Mandela
Now, wasn't that nice!
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